Ticket System Explained

This was a ticket tracking systems designed for computer repair shops. This applications allows customers to signup, issuse a ticket, and follows the progress of the ticket. The Users or Computer Repair techs can edit/update ticket status on repairing the customers computer. The program also allows for senior staff to follow and track the techs progress on various tickets. The ticket systems has different states: Open, Closed, Waiting for part, Need Fix, and Pickup. This software was started from scratch and built up. Looking back on this project, there is a lot of room for improvement, but I do not have the time. I hope this gives some idea to the complexity and various components. I explained each part below with a image annd a short description.

This project was built using PHP/MySQL, CSS, HTML, and Javascript. It was a great way to start thinking of how to build a web application along with learning some features of PHP. Javascript was used for validation of the various forms.

Questions, Comments, Need something like this? Email john[at-symbol] johnmurch period com